Customer Reviews

GOOD

284 reviews on

Kearston Price

2023-03-20

I had been coming to McDaniels for about 2 years and always had good experiences with the manager. He was always understanding, kind, and broke everything down for me. I honestly can say I loved the relationship I had with them. But most recently I went in for a routine OIL CHANGE. The next day I was out and about and the bottom of my car starts to drag on the freeway. Naturally I have to call in the following morning to take it BACK to the shop to have them see what was this piece dragging. The front desk guy is automatically RUDE when I get to them and tell them what is going on with my car. Rather than them owning up to it because they were the last ones under my vehicle he very sassy-like refers me to the dealership as if they didn’t have a part to play in the problem. As we’re talking the manager comes up front and all of a sudden his tone changes and he’s ready to have someone look at the issue 🙄. Now they go under & tell me that all they can do is remove my splash pan although it needs to be replaced and they need to replace it. I let him know that they should be responsible for what they damaged and he just tells me it’s going to be “fine” without it. Why would the manufacturer put the thing there if I don’t need it??? They wanted to hurry & get me out of their face but I know now that I can’t trust them to service my car properly & trust them to be honest with the work they do. I will not be returning unfortunately

Abraham M

2023-03-10

New owner from a few years ago is great. Fair and honest. I used them before and will use then again

Heath Vogel

2023-03-10

Excellent, careful and thorough workmanship. They took the time to truly diagnose and provide quality repairs. They treat your vehicle as if it was their own family to be riding in it. Good communication and friendly service. Highly recommend McDaniel Auto Care!

Karin Olmstead

2022-11-28

Really sweet caring people, they do great work

Santiago Ortega

2022-11-17

Brought my car to this place for some axle issues and was told they could fix it and was charged over $600 for changing the axles. Then I was informed that the issues were actually in the transmission and that that they couldn’t help with that. After I picked up the car I took it to another shop because the noice was still there and was told that the axles that were put on were jammed in and had to replace the entire transmission and the axles they put in was no good. When I tried to get a refund I was told that they did everything and that because I took it to another place there was nothing they could do. UPDATE: Comments on your response: You are giving incorrect information. The car was literally driven from your shop to another shop because I was told that the axles did not fix the noice. THATS when I was told that there might damage in the transmission and that it was something you guys couldn’t help me out with. By that point, I did not trust your shop so therefore I took it somewhere else. The axles you placed we’re not good because they looked like they were jammed in. I won’t call. Already did that and got nowhere.

Flor R

2022-10-27

They’re awesome, professional, great service and customer service. Thank you all 🙂

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Stacey B. from ADDICKS, TX on 6/1/2023 for an auto repair of their Ford and their testimonial is:

"I always refer to McDaniel when I'm asked. I have complete trust in Anthony (the owner) and his team."

Chuck from HOUSTON, TX on 6/1/2023 for an auto repair of their Isuzu and their testimonial is:

"Always excellent customer service and quality of work. I have been a loyal customer for over 10 years."

Derek H. from Houston, TX on 5/30/2023 for an auto repair of their Ford and their testimonial is:

"Extremely professional and friendly."

Claudia S. from HOUSTON, TX on 5/25/2023 for an auto service of their Ford and their testimonial is:

"Great place. I’ve been a McDaniel customer since the mid ‘80’s and have followed them to several locations - a great indicator that I’ve always been pleased with their work and customer service."

Debbie L. from HOUSTON, TX on 5/25/2023 for an auto repair of their FORD and their testimonial is:

"I've been with them for years. Service you can trust. They've worked on all my cars throughout the years. Highly recommended."

Demetrius Z. from DICKINSON, TX on 5/25/2023 for an auto repair of their Toyota and their testimonial is:

"Great work and at reasonable prices."

Trent G. from HOUSTON, TX on 5/22/2023 for an auto repair of their LEXU and their testimonial is:

"Work quality is always at “10”. Trust with McDaniel is definitely a “10” also! Great place."

Jimmie A. from HOUSTON, TX on 5/22/2023 for an auto service of their Kia and their testimonial is:

"Trustworthy"

Eric N. from HOUSTON, TX on 5/22/2023 for an auto repair of their Ford and their testimonial is:

"I have referred my brother and now he uses them. They’re awesome!! They’re honest and do great work. I have an F-250 - he’s (Anthony) very familiar with them and I know my truck is well taken care of there. I appreciate You guys!!! Thank you"

Bob from HOUDTON, TX on 5/19/2023 for an auto repair of their GMC and their testimonial is:

"Great work. McDaniel can fix anything."

Tod H. from HOUSTON, TX on 5/18/2023 for an auto service of their Mitsubishi and their testimonial is:

"Our family takes all our vehicles to McDaniel Auto Care, two generations and counting. You always know where you stan, in so far as your vehicle maintenance with this shop. Anthony is very knowledgeable about repairs and diagnostics. Marcos the Lead Service Writer is very welcoming, and is direct with quotes and the time estimation of the repairs. They always let me know what needs to be repaired immediately, what is recommended to be repaired, and what will be needed to be repaired in the near future. The quotes for the work always matches the price. Their is no run around with these guys. They always accommodate our appointments, or suggest a better time to schedule maintenance at a later date. Walkins are always accommodated if you can come in early enough in the a.m. We only take our automobiles to the dealer for specific services, and there is nowhere else we will take our families vehicles for everyday maintenance and major repairs other then McDaniel Auto Care!"

Michael W. from Houston on 10/1/2019 for an auto service of their Mitsubishi and their testimonial is:

"I have taken many vehicles to many repair shops over the past 71 years, so it has real significance when I say that the Kirkwood facility gave by far the best auto service I have experienced in my entire life. A 96 Camaro Z28 turned out to be a difficult and highly problematic restoration in the hands of another shop; it largely defeated that mechanic's considerable expertise which was not prepared to address the complexities of a newly assembled LT1 383 engine. Anthony and his staff both at Kirkwood and Briar Forest worked with lengthy and dogged persistence to raise the entire drive train to optimal performance. When a computer tuning remained as the final issue---all others having been successfully addressed---Anthony contacted an ECU expert who is almost certainly the only person in the Houston area who can tune a 93 through 97 LT1 to perfection. The shop has installed brakes, rear end, fuel system, dash instrumentation, fuel rails, fuel injectors and other components and services comprising just too many to list. The staff worked many hours on engine problems for which I was not charged. Even in the realm of superb service, a business can stand out for unusual attention to detail and a genuinely friendly demeanor. In the massive field of Houston auto shops, McDaniel's Auto Care possesses an unusual and distinctive excellence."

Mullen from Houston on 9/22/2019 for an auto service of their Malibu and their testimonial is:

"They were absolutely amazing. It didn’t take long at all for them to install my new ac compressor and they even caught a problem with an electrical component that stopped my air from working. The are amazing and I will bring my car here again if I need any work done!"

Naseem M. from Katy on 6/20/2019 for an auto service of their Malibu and their testimonial is:

"Outstanding service by Chris."

Sharron Jones from Houston on 2/22/2019 for an auto service of their Malibu and their testimonial is:

"The employees and staff here are truly awesome! Courteous, friendly and very helpful. I recommend their professional services to anyone in need of car care services. You won’t be disappointed."

Gary K F. from Houston, TX on 11/8/2016 for an auto service of their Nissan and their testimonial is:

"Not only are their services excellent, they are very fair."

Carlas C. from Houston, TX on 10/24/2016 for an auto service of their Nissan and their testimonial is:

"McDaniel Auto Care take very good care of their customers, and they follow up with you to make sure everything is working well."

Jan G. from Houston, TX on 10/19/2016 for an auto repair of their Dodge and their testimonial is:

"They are wonderful. I trust them with with their services and prices. I have full confidence in them."

Sarah from Houston, TX on 10/16/2016 for an auto service of their Dodge and their testimonial is:

"I would highly recommend McDaniel Auto Reoair as they were honest, thorough, and the pricing is very fair."

Karen R. from Houston, TX on 9/17/2016 for an auto repair of their Dodge and their testimonial is:

"Anthony and crew are friendly, honest and trustworthy. They stand behind their work and explain all repairs needed."

Julio De La C. from Houston, TX on 9/3/2016 for an auto repair of their NISSAN/DATSUN and their testimonial is:

"Great service, Always friendly and professional."

Bianca A. from Houston, TX on 8/11/2016 for an auto repair of their Lexus and their testimonial is:

"McDaniel Auto Care has excellent customer service and will take the time to explain the issues/problems with your vehicle in full detail. Much appreciated."

Nicholas D W. from Houston, TX on 6/21/2016 for an auto repair of their FORD and their testimonial is:

"While not the cheapest, you will get quality work and they do update you on any potential problems but will discuss solutions, and always get your verbal approve before going forward. I've had transmission work done, and they saved my transmission after years of Houston wear and tear. Right now, my air conditioner is approaching completion and they alerted me to waiting on a part, and offered a loaner car. Good work, guys."

Karen R. from Houston, TX on 5/25/2016 for an auto repair of their Chevrolet and their testimonial is:

"As always, Anthony and his crew were awesome. Made repairs in a timely fashion. Very courteous and friendly."

Oscar S. from Houston, TX on 5/9/2016 for an auto repair of their Audi and their testimonial is:

"Go is a great place and excellent customer service"

Martin T. from Houston, TX on 4/24/2016 for an auto repair of their Honda and their testimonial is:

"Good work. Good prices."

Craig P. from Houston, TX on 3/9/2016 for an auto repair of their Nissan and their testimonial is:

"best local shop for car work."

Pam H. from Houston, TX on 3/4/2016 for an auto service of their Saturn and their testimonial is:

"friendly helpful and above all HONEST"

John from Houston, TX on 2/20/2016 for an auto repair of their Chevrolet and their testimonial is:

"Excellent"

Nicholas D W. from Houston, TX on 2/18/2016 for an auto repair of their FORD and their testimonial is:

"Outstanding and affordable. Professional and good to explain what's wrong and what can be done to fix it."

Terri P. from Houston, TX on 2/13/2016 for an auto repair of their Volvo and their testimonial is:

"First visit ... outstanding customer service! New to the Houston area and concerned I wouldn't find a trustworthy shop. Anthony McDaniel was extremely knowledgeable and kept me up to date on the work and their findings. He was a pleasure to deal with and helpful to all of the customers he encountered throughout the morning. (I stuck around while they worked on the car but they do apparently have a courtesy service that will take you home and pick you up.) Will definitely return for continued maintenance and service needs."

Chris G. from Houston, TX on 2/2/2016 for an auto repair of their Volkswagen and their testimonial is:

"great service, fair prices and honest mechanics"

Bob G. from Houston, TX on 2/2/2016 for an auto service of their Lincoln and their testimonial is:

"Excellent work. Honest and fair."

Chris G. from Houston, TX on 2/2/2016 for an auto repair of their Volkswagen and their testimonial is:

"VERY PLEASED WITH THE SERVICE. THIS IS MY FIRST TIME RATING A MECHANIC SHOP AND THAT ALREADY SAYS A LOT. HONEST MECHANICS AND FAIR PRICES. WOULD HIGHLY RECOMMEND!!"

David W. from Houston, TX on 1/18/2016 for an auto repair of their GMC and their testimonial is:

"After filling my Yukon with gas across the street from McDaniel's shop, my truck wouldn't start. I walked across the street and talked to Anthony. He loaded my truck up on his wrecker and put one of his mechanics on it right away. The fuel pump had gone out so they had to drop the gas tank and replace it. Anthony gave me a loaner pickup and by 2:00 in the afternoon, my truck was finished. I had purchased an extended warranty several years ago so Anthony's admin guy handled the claim which left me with only a small portion of the total repair bill. I have already recommended McDaniel to my friends who live in the area. Great Service by Honest, Friendly people. Thanks Anthony!"

Anonymous from Houston, TX on 1/15/2016 for an auto service of their GMC and their testimonial is:

"I have been very pleased with the service and quality of work"

Craig P. from Houston, TX on 12/22/2015 for an auto service of their Nissan and their testimonial is:

"this is the place to go."

Salvador B. from Houston, TX on 12/20/2015 for an auto repair of their Ford and their testimonial is:

"Their priced right and the quality of work is outstanding. They go far and beyond to make sure they get you the best price, parts and service. I highly recommend McDaniel Auto Care to anyone who has the most basic car problems as an oil change to the biggest mechanical issues. Don't waste your money on a different mechanic who will over price you and not get the job done right the first time. Take your car here and you will leave satisfied knowing your ride is in the best hands. I will continue to use McDaniel's Auto Care for as long as I live in Houston."

Terrence S. from Houston, TX on 12/4/2015 for an auto service of their Ford and their testimonial is:

"Great work"

Auguste C. from Houston, TX on 12/3/2015 for an auto repair of their NISSAN/DATSUN and their testimonial is:

"They are very professional and sincere. I did experience an issue due to the dealership and a part but they were very prompt to make sure I was satisfied and handled accordingly. My vehicle rides smooth and I am very confident they did an excellent job. They gave me tips and advice to get the most out of my vehicle. Able was my mechanic. He is very friendly."

Randy S. from Houston, TX on 12/1/2015 for an auto service of their Chevrolet and their testimonial is:

"Can't go wrong with honest repair at reasonable prices."

Jill M. from Houston, TX on 11/26/2015 for an auto repair of their TOYOTA and their testimonial is:

"The mechanics and front office staff at the shop are great. They always take the time to explain the issues with the car."

German A. from Houston, TX on 11/14/2015 for an auto service of their TOYOTA and their testimonial is:

"Just awesome"

Anonymous from Houston, TX on 11/10/2015 for an auto service of their TOYOTA and their testimonial is:

"Very good."

Sheldon from Houston, TX on 11/8/2015 for an auto service of their TOYOTA and their testimonial is:

"It's rare to find a auto shop you can completely trust. A shop that puts their customer first instead of money."

Craig P. from Houston, TX on 10/23/2015 for an auto repair of their Nissan and their testimonial is:

"great service and great work and reasonable"

Ashlie from Houston, TX on 9/23/2015 for an auto service of their Nissan and their testimonial is:

"My experience was a bit complicated mostly due to my insurance company (whose name I will not mention ). Overall, McDaniels handled all of my issues with care, even when things got 'interesting.' They even performed additional services while waiting on approvals from my insurance company. We had a few hiccups however McDaniels was quick to resolve them. Honestly I'm happy that we had hiccups because I got a chance to get to know a few employees better (the men at the front desk). Two words for those two guys - absolutely amazing. A bit of advice if anyone is unhappy with their service, let them know of your issues and give them a chance to redeem themselves. You will not be disappointed."

Linda G. from Houston on 7/31/2015 for an auto service of their Nissan and their testimonial is:

"The service was excellent and i will use them again when i need repairs. The mechanics were very knowledgable. Service was outstanding and the rates for service were comparable to other shops. They go the extra mile to accommidate your needs. Friendly staff!"

Frances J. from Houston on 7/15/2015 for an auto service of their Nissan and their testimonial is:

"These are great people. They repaired the brake light switch, so I didn't have to buy the replacement part. They took care of me right away even on a walk-in appearance for a half hour of service. They were very friendly, the shop is clean and neat. I was referred to them by a co-worker because they are a great place."

Arthur D. from Houston on 4/6/2015 for an auto service of their Nissan and their testimonial is:

"This is a very simple review for me to write(And I only write when its great or horrible) ....in this review it is 110% GREAT....Just like the other reviews, which is why I gave them a shot. Well they are not only very professional, courteous, BUT HONEST and did not over charge me 1 dime.Because of this experience, I will now have my other car serviced here, because of the honesty(hard to find in mechanic shops these days!!) and pricing was great."

Ellyn K. from Houston on 3/25/2015 for an auto service of their Nissan and their testimonial is:

"This place is AWESOME!! I feel like family when I go there and know I will have service done by a trustworthy team. I know they will not let me leave without everything being done correctly and making sure my vehicle is safe. Able is to be commended on his customer service. I highly recommend McDaniel Auto Care."

Michael K. from Houston on 2/27/2015 for an auto service of their Nissan and their testimonial is:

"It's VERY rare that I am impressed with a auto repair shop but today was a surprise. I have come to despise and mistrust most mechanics, as they will try to pull a fast one on you. Not today. Very pleased with the fantastic customer service, speed, professionalism, and hospitality I experienced today. On top of that, their pricing was extremely reasonable. I will be back."

Steve H. from Houston on 9/26/2014 for an auto service of their Nissan and their testimonial is:

"Others should know this repair shop has GREAT customer service. The service manager Abel De La Cerda was a very nice gentleman to deal with. The shop took care of my electrical problems and got me back on the road quickly. Everything is now working as it should. The best is that the shop is just right across the street from where I live. Thanks McDaniel and Abel!"

Patricia M. from Houston, tx on 8/28/2014 for an auto service of their Nissan and their testimonial is:

"It's tough to find great service from an auto repair shop, but I have to admit I was very pleasantly surprised by the courtesy and prompt service from McDaniel. I had taken my daughter's car to the Mr. Sticker across the street for an annual state inspection while on my lunch hour. Much to my surprise, I failed that inspection because the brake lights were not functioning. I was very concerned about driving safety with this problem and wanted it fixed ASAP. As Mr. Sticker only does inspections and oil changes, they could not do this repair for me. They recommended I try McDaniel Auto Care across the street, so I took the car over there. It was already close to noon at this point. I was assisted by Abel, who was most helpful. He looked at my car right away and diagnosed the problem as a faulty switch. He got on the phone and ordered the part, and said it would not be there until later in the afternoon, but that it would be an easy fix. I was prepared to wait, but he offered me a lift back to my office in their courtesy van. Awesome! When the work was finished, they sent a driver back to my office to pick me up at the end of the day. The work on my car was not only complete, but McDaniel was nice enough to take my car back to Mr. Sticker (a competitor, none the less!) so they could complete the inspection for me before I even arrived to pick up my car. How nice is that??? On top of it all, I thought that the repair bill was pretty reasonable. Abel told me that they will also provide loaner cars in addition to their courtesy van service. So, will I be returning to McDaniel Auto Care? You bet I will!"

Joel F. from Houston on 5/26/2014 for an auto service of their Nissan and their testimonial is:

"Usually when I receive EXCELLENT customer service somewhere; I just think that the stars were aligned that Day, and the whole experience was a fluke. However, When it happened to me EVERY single Time I went to McDaniel Auto Care on Briar Forest. My only conclusion is this is the way they treat. everybody. everybody. E"

K B. from Houston, TX on 5/8/2014 for an auto service of their Nissan and their testimonial is:

"I recieved a quote through anothor shop, before agreeing, I went to McDaniel Auto Care greeted by Anthony and Abel, with no hesitation they checked my car out. In result the previous quote was absurd with unnecessary repairs. The necessary repairs were done at McDaniel Auto Care with reasonable costs. I am now a loyal customer to McDanial Auto Care. Honest, trustworthy group they have and not to mention quit entertaining! Thanks guys!! KBROWN"

Sam C. from Houston, texas on 4/22/2014 for an auto service of their Nissan and their testimonial is:

"Honest, and trusting. I bought my car in and both Anthony and Abel test drove. They told me I had 2 motor mounts broken, but for me to check to see if my 100000 mile GMC warranty would cover, and it did. I am so glad to see a honest repair shop in my area. I will have my repairs now done at McDaniel Auto Care on Briar Forest."

James A from Houston on 1/7/2014 for an auto service of their Nissan and their testimonial is:

"Hands down the best repair shop. Owners are very friendly, and a nice sense of southern hospitality is what I get from these guys. Wouldn't choose another place to care for your vehicle."

Carmelo A from Houston on 11/23/2013 for an auto service of their Nissan and their testimonial is:

"I had a couple problems with my 2001 SAAB ... they were superb in getting my first problem with the 'Check Engine' light going on. They found the part and installed.. car has been working great. I also had another issue with my convertible top. They did some research on it and got back to me on my options. I brought my car back in and they were able to find the part needed on the INTERNET. It took a lot of time to diagnose the problem, but the price quote never changed! Great service!"

Barbara T. from Houston, tx on 11/1/2013 for an auto service of their Honda and their testimonial is:

"I own an older vehicle, and shop owner Anthony and service manager Abel have been extremely helpful in assessing problems in my vehicle and seeing them through to resolution. They have consistently gone the extra mile to make sure I am a satisfied customer. I feel I have been treated fairly and honestly at McDaniel Auto Care."