Privacy Policy

Privacy Policy Last updated: June 29, 2026

McDaniel Auto Care (“McDaniel Auto Care,” “we,” “us,” or “our”) operates this website and provides automotive maintenance and repair services at our shop in Houston, Texas. This Privacy Policy explains what information we collect, how we use it, how we share it, and the choices you have.

By using our website, contacting us, or receiving our services, you agree to this Privacy Policy.

Contact Information

• Business name: McDaniel Auto Care
• Address: 11104 Briar Forest Dr., Houston, TX 77042
• Phone: 713-977-8000
• Email: mcdanielautocare@yahoo.com

1. Information We Collect We collect information in three ways: directly from you, automatically through our website, and from service providers.

A. Information you provide

• Identity and contact details: name, phone number, email address, mailing/service address.
• Vehicle details: year, make, model, trim, VIN (if provided), mileage, and photos you upload (e.g., of damage).
• Service information: requested services, appointment preferences, warranty inquiries.
• Payment information: payments may be processed by a third‑party processor; we do not store full card numbers on our servers. We may receive a tokenized reference, last four digits, and payment confirmation.
• Communications: messages you send us by email, website forms, phone, or SMS; your marketing preferences and SMS/email opt-in/opt-out choices.

B. Information collected automatically

• Technical data: IP address, device and browser type, operating system, referring/exit pages, and pages viewed.
• Usage data: time on page, clicks, and interactions for analytics and site security.
• Cookies and similar technologies: small files to keep you logged in, remember preferences, analyze site traffic, and measure ads (if enabled). See “Cookies & Analytics” below.

C. Information from service providers or partners

• Appointment, payments, marketing, or analytics providers may give us limited data needed to complete your requests, prevent fraud, or measure performance.

2. How We Use Your Information We use your information to:

• Provide services: schedule and confirm appointments; diagnose issues; perform repairs; process payments; issue estimates, invoices, and receipts.
• Communicate: send confirmations, reminders, service updates, and responses to inquiries by email, phone, or SMS (with consent where required).
• Customer support and warranty: maintain service history and warranty records and handle claims.
• Improve operations: site performance, accessibility, quality assurance, training, and analytics.
• Security and fraud prevention: protect our website, systems, and customers.
• Legal compliance: taxes, accounting, insurance, and other legal obligations.

3. SMS/Text Messaging

• Nature of messages: transactional texts such as verification codes, appointment confirmations, reminders, and brief post-service feedback requests.
• Opt-in/opt-out: you may opt in on our website or during booking. Reply STOP to opt out; HELP for help. Message and data rates may apply. Message frequency varies with your service activity.
• No sale/sharing of SMS data: we do not sell or share text messaging originator opt-in data and consent with third parties for marketing.

4. Payments

• We use third‑party payment processors to securely process payments. We do not store full payment card numbers on our servers.
• We may retain transaction identifiers, last four digits, and receipt details for accounting, tax, chargeback handling, and legal requirements.

5. Information Sharing We do not sell your personal information. We share information only as needed:

• Service providers: hosting, appointment scheduling, payment processing, email/SMS delivery, analytics, security, customer support, and record retention. These providers use the data solely to perform services for us and must protect it.
• Business operations: professional advisors (lawyers, accountants, insurers) under confidentiality when necessary.
• Legal and safety: to comply with law, court orders, or to protect rights, property, and safety.
• Business transfers: if we consider or complete a merger, acquisition, financing, or sale of assets, your information may be transferred to the new owner subject to this Policy or a successor policy with equal or greater protections.

6. Cookies & Analytics

• Cookies: used for core site functionality (e.g., session management), preferences, performance, and (if enabled) advertising measurement.
• Analytics: we may use analytics tools to understand site usage and improve our website.
• Your choices: you can adjust browser settings to block or delete cookies; some features may not work without them.

7. Do Not Track

• Our website does not currently respond to Do Not Track browser signals.

8. Data Retention

• We keep service records (including vehicle and warranty information) for as long as reasonably necessary for operations, warranties, and legal obligations.
• Payment and tax records are retained as required by law.
• Marketing preferences are honored promptly; we may retain minimal records of your preference change.

9. Security

• We use reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is 100% secure. If we become aware of a security incident affecting your information, we may notify you consistent with applicable laws.

10. Your Choices & Rights

• Access/Update: contact us to review or correct your information.
• Marketing: unsubscribe links are included in marketing emails; reply STOP to SMS to opt out. You cannot opt out of transactional or service-related messages that are necessary to fulfill your requests.
• Cookies: manage via your browser settings.
• State privacy rights: depending on where you live, you may have additional rights (e.g., to know, access, correct, delete, or limit certain uses). To exercise these rights, contact us using the details above. We will verify your request where required and respond within the timeframes set by law.

11. Children’s Privacy

• Our services are not directed to children under 13, and we do not knowingly collect personal information from them.

12. Third‑Party Links

• Our website may link to third‑party sites. We are not responsible for their privacy practices. Review their privacy policies before providing information.

13. International Visitors

• Our website is operated in the United States. If you access it from outside the U.S., you consent to processing and storage in the U.S., where privacy laws may differ.

14. Changes to This Policy

• We may update this Privacy Policy from time to time. We will post the new effective date at the top. Material changes will be highlighted or otherwise communicated where appropriate. Your continued use of the website or services after changes are posted means you accept the updated Policy.

How to Contact Us

• Email: mcdanielautocare@yahoo.com
• Phone: 713-977-8000
• Mail: McDaniel Auto Care, 11104 Briar Forest Dr., Houston, TX 77042